Shipping policy
SHIPPING POLICY
Shipping quotes
Original artworks ship from the CALMA studio in Miami, Florida. Shipping, handling, crating, insurance, applicable taxes, and optional installation are quoted separately unless a product page or written invoice states otherwise. Costs depend on the artwork, framing, destination, and delivery requirements.
After an order or inquiry is received, we will confirm the destination and provide or verify the logistics total before the artwork is dispatched. If checkout cannot calculate an accurate amount for a large or framed work, CALMA will contact the collector before shipment.
Preparation and delivery
Preparation times vary by size, framing, and packing requirements. We will provide an estimated dispatch schedule after the order and delivery details are confirmed. Tracking or carrier information will be supplied when available. Local pickup or delivery may be arranged by appointment.
International orders
Collectors are responsible for any destination-country duties, customs charges, brokerage fees, or import taxes unless otherwise agreed in writing.
Damage in transit
Inspect the package upon arrival. If damage is visible, photograph the unopened package before moving or opening it. Report any damage to LOS@CALMA.ART within 48 hours of delivery and retain all original packaging while the insured-shipping claim is reviewed.
Questions or delivery quotes: LOS@CALMA.ART